Privacy Policy

At Rio Piedra Farm, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store and protect the personal information that you provide to us in connection with our hosting services and other related activities.

The Hotel, domiciled in the Republic of Panama, Province of Colón corregimiento de María Chiquita, urbanization Rio Piedra, is the person responsible for the processing of your personal data.

We collect and process the following types of personal data:

• Identification Data: Name, surname, identity document number, passport.
• Contact Information: Email address, telephone number, postal address.
• Reservation Data: Arrival and departure dates, room preferences, payment information .
• Stay Data: Information about the use of our services, comments and preferences.

Your personal data is collected and used for the following purposes:

• Reservation Management: To process and confirm reservations, manage your stay and provide requested services.
• Billing and Payments: To perform billing, process payments, and send transaction confirmations.
• Communication: To send you relevant information about your reservation, promotions, satisfaction surveys and others Hotel services.
• Security and Compliance: To comply with our legal obligations, improve security and prevent fraud .

By providing us with your personal data, you expressly consent to its processing for the purposes described in this policy. If you wish to withdraw your consent, you can do so at any time, but this may affect our ability to offer you some services.

According to Law 81 of 2019, you have the right to:

• Access: Request access to your personal data that we hold.
• Rectify: Request the correction of inaccurate or incomplete data.
• Cancel: Request the deletion of your personal data, except in cases where there are legal obligations that require conservation.
• Object: Oppose the processing of your data in certain cases.
• Portability: Request the transfer of your personal data to another controller.

To exercise these rights, you can contact us at our offices located in the Province of Colón, urbanization Rio Piedra or through info@riopiedrafarm.com.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. However, no security measures are foolproof, and we cannot guarantee absolute protection.

In the event that it is necessary to transfer your personal data to third parties outside of Panama, we will ensure that such third parties provide an adequate level of data protection. data or that appropriate measures are implemented to protect your data.

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Modifications will be posted on our website and will be effective from the date of posting.

For any questions or concerns about this Privacy Policy, you can contact us at:

• Address: Republic of Panama, Province of Colón, María Chiquita district, Rio Piedra urbanization.
• Telephone: (+507) 6673-0047.
• Email: info@riopiedrafarm.com.

We appreciate your trust in Rio Piedra Farm and we are committed to protecting your privacy.