{"id":2441,"date":"2025-01-27T11:32:21","date_gmt":"2025-01-27T16:32:21","guid":{"rendered":"https:\/\/riopiedrafarm.com\/?page_id=2441"},"modified":"2025-04-18T12:00:38","modified_gmt":"2025-04-18T17:00:38","slug":"booking-policy","status":"publish","type":"page","link":"https:\/\/riopiedrafarm.com\/en\/legal\/booking-policy\/","title":{"rendered":"Booking Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2441\" class=\"elementor elementor-2441\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a932ad7 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"a932ad7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ced8623\" data-id=\"ced8623\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81a90fc elementor-widget elementor-widget-spacer\" data-id=\"81a90fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e9f180 elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"4e9f180\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper \">\n                            <div class=\"elementor-icon-box-content\">\n                    <h2 class=\"elementor-icon-box-title\">\n                        Booking Policy                    <\/h2>\n                                        <p class=\"elementor-icon-box-description\"><\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-480efcf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"480efcf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93c6add\" data-id=\"93c6add\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b23fbad elementor-widget elementor-widget-text-editor\" data-id=\"b23fbad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWelcome to\u00a0<span class=\"green-text\"><strong>Rio Piedra Farm<\/strong><\/span>. Please find below our booking policy, which details the procedures and terms associated with booking accommodation and activities at our agritourism estate. By making a reservation, you agree to these terms.\n<h5 class=\"green-text\"><strong>1. Reservation Process<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Reservation Request<\/strong>: Reservations can be made through our Website (<a class=\"green-text\" href=\"https:\/\/riopiedrafarm.com\/\">www.riopiedrafarm.com<\/a>), by phone at\u00a0(+507) 6673-0047, or by email at\u00a0<a class=\"green-text\" href=\"mailto:reservas@riopiedrafarm.com\">reservas@riopiedrafarm.com<\/a>.<\/li>\n \t<li><strong class=\"green-text\">Booking Confirmation<\/strong>: Once we receive your booking request, we will send you an email confirmation that will include your booking details and payment information. Your reservation will be subject to availability and will be confirmed only after receiving the corresponding payment or deposit.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>2. Rates and Payments<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Rates<\/strong>: Accommodation and activity rates are indicated on our Website and are subject to change. Prices DO NOT include taxes, fees, additional services.<\/li>\n \t<li><strong class=\"green-text\">Payment Methods<\/strong>: We accept several payment methods, including: credit cards, bank transfers, online payments.<\/li>\n \t<li><strong class=\"green-text\">Deposits<\/strong>: To secure your reservation, a deposit of 30% of the total value of your reservation may be required. The amount of the deposit and the conditions for its refund will be specified at the time of booking.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>3. Cancellation Policies<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Cancellation by Guest<\/strong>: If you need to cancel your reservation, you must do so 5 days in advance to receive a full refund. Cancellations made 3 days in advance will be subject to a cancellation fee of 30% of the total cost.<\/li>\n \t<li><strong class=\"green-text\">Cancellation by the Estate<\/strong>: In the event that we need to cancel your reservation due to unforeseen circumstances, we will offer you a relocation to an alternative date or a full refund.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>4. Modifications to the Reserve<\/strong><\/h5>\nModifications to your reservation, such as changes in dates or the number of guests, must be requested 3 days in advance and will be subject to availability. Changes may imply adjustments to the cost of the reservation.\n<h5 class=\"green-text\"><strong>5. Arrival and Departure<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Arrival Time<\/strong>: Arrival time is from 9:00 AM to 3:00 PM. If your arrival time is different, please contact us in advance to arrange delivery of the keys.<\/li>\n \t<li><strong class=\"green-text\">Departure Time<\/strong>: Departure time is 4:00 PM. Late check-outs are subject to availability and may incur an additional charge.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>6. Use Policies<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Farm Rules<\/strong>: During your stay, you must comply with all farm rules and regulations. These rules are designed to ensure a safe and enjoyable experience for all of our guests.<\/li>\n \t<li><strong class=\"green-text\">Liability for Damage<\/strong>: You are responsible for any damage caused to the property during your stay. Repair or replacement costs will be charged to your account.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>7. Safety and Responsibility<\/strong><\/h5>\n<ul>\n \t<li><strong class=\"green-text\">Personal Responsibility<\/strong>: You and your companions must follow the instructions of the estate staff regarding safety and use of the facilities.<\/li>\n \t<li><strong class=\"green-text\">Travel Insurance<\/strong>: We have civil liability insurance for all our visitors, however, it is recommended that guests take out travel insurance to cover any unforeseen events. during your stay.<\/li>\n<\/ul>\n<h5 class=\"green-text\"><strong>8. Additional Information<\/strong><\/h5>\nAny additional services, such as guided activities, meals or excursions, must be booked in advance and are subject to availability. Additional charges will be specified at the time of booking.\n\nFor any questions or to make a reservation, please contact us through\u00a0(+507) 6673-0047\u00a0or\u00a0<a class=\"green-text\" href=\"mailto:reservas@riopiedrafarm.com\">reservas@riopiedrafarm.com<\/a>.\n<h5 class=\"green-text\"><strong>9. Acceptance of Terms<\/strong><\/h5>\nBy making a reservation, you accept these terms and conditions, as well as our\u00a0<strong><a class=\"green-text\" href=\"https:\/\/riopiedrafarm.com\/en\/legal\/privacy-policy\/\">Privacy Policy<\/a>.<\/strong>\n\n<strong>Last Update Date: 01\/01\/2025.<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Booking Policy Welcome to\u00a0Rio Piedra Farm. Please find below our booking policy, which details the procedures and terms associated with booking accommodation and activities at our agritourism estate. By making a reservation, you agree to these terms. 1. Reservation Process &hellip; <a href=\"https:\/\/riopiedrafarm.com\/en\/legal\/booking-policy\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2441","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/pages\/2441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/comments?post=2441"}],"version-history":[{"count":16,"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/pages\/2441\/revisions"}],"predecessor-version":[{"id":4259,"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/pages\/2441\/revisions\/4259"}],"wp:attachment":[{"href":"https:\/\/riopiedrafarm.com\/en\/wp-json\/wp\/v2\/media?parent=2441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}